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Customer Service Team

IVY - Virtual Assistant

Reliable day-to-day admin support to keep your business running smoothly. Services include email and calendar management, document preparation, data entry, inbox organisation, and general office tasks saving you time and reducing workload.

Administrative Support

High-level assistance tailored to busy professionals and executives. From managing schedules and travel arrangements to handling confidential correspondence and task coordination, Ivy ensures seamless support with discretion and efficiency.

Executive & Personal Assistance

Professional handling of customer enquiries via email, chat, or CRM systems. This service helps maintain strong client relationships, improve response times, and ensure consistent, friendly communication aligned with your brand.

Customer Support & Communication

Support with social media scheduling, content uploads, inbox moderation, and basic engagement. Ideal for businesses that want a consistent online presence without the time commitment of managing platforms daily.

Social Media & Online Management

Assistance with invoicing, expense tracking, payment follow-ups, and basic bookkeeping tasks using popular accounting software. Helping you stay organised, compliant, and financially on track.

Bookkeeping & Invoicing Support

Accurate research services including market research, competitor analysis, lead generation, and data collection. Designed to support informed decision-making and business growth without the need for internal resources.

Research & Business Support

IVY Lite (Virtual Assistant)

£299

299

Every month

Best for: Startups, solo entrepreneurs, small business owners testing delegation

Valid until canceled

Basic Admin Tasks

Customer Enquiry Handling

Email & Inbox Management

Calendar & Appointment Scheduling

Weekly Task Reporting Summary

Standard Plan Included (DMM, FM or LCM)

IVY Pro (Virtual Assistant)

£499

499

Every month

Best for: Growing businesses, agencies, consultants, service providers

Valid until canceled

Everything in Lite PLUS:

Basic Graphic Design

CRM & Lead Management

Social Media Management

Invoice Creation & Basic Bookkeeping

Priority Support

Premium Plan Included (DMM, FM or LCM)

IVY Ultra (Virtual Assistant)

£899

899

Every month

Best for: Established businesses, founders, executives, agencies scaling fast

Valid until canceled

Everything in Pro PLUS:

Project Management

Website Management

Sales Pipeline Management & Reporting

Advanced Social Media Strategy + Content Planning

Client Onboarding Systems & Automation Setup

24/7 Priority Support

Elite Plan Included (DMM, FM or LCM)

Choose your pricing plan

Find one that works for you

Customer Service Call

Looking for a one-time Service?

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Click below to request a personalised quote today.

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Whether you need help with your Website, Accounting or Compliance support, our All-in-One solution ensures you get expert support you need - when you need it!

DCL Team

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