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Terms & Conditions

DCL

Terms and Conditions
 

Last updated: 06/04/2026
 

These Terms and Conditions (“Terms”) govern the provision of services by DCL
(“we”, “our”, or “us”), a company incorporated in England and Wales with its registered office at 195–197 Wood Street, London, E17 3NU, United Kingdom.
 

By subscribing to our services, engaging with us, or using our website (www.dcl.today), you (“Client”, “you”, or “your”) agree to these Terms.
 

If you do not agree, please do not use our services.
 

1. Our Services
 

1.1 What We Offer
 

DCL provides subscription-based business support across:

  • Digital Marketing

  • Financial Services

  • Legal Compliance

  • Virtual Assistant Services (under “Ivy”)
     

Our services include (but are not limited to):

  • Website design & maintenance

  • Graphic design

  • Social media management & advertising

  • Email marketing

  • Bookkeeping & accounting

  • Payroll, VAT & tax compliance

  • Companies House filings

  • HR support & admin

  • Business plans & company formation

  • Contracts, policies & compliance documents
     

1.2 Subscription Packages

We offer flexible packages (Standard, Premium, Elite).
Full details are available on our website.
 

1.3 Service Updates

We may improve or adjust services from time to time.
We will always aim to maintain or enhance the value of your package.

 

2. Subscriptions, Fees & Guarantee

 

2.1 Billing

All services are provided on a monthly subscription basis unless agreed otherwise. Payments are made in advance.
 

2.2 Flexible Cancellation (Cancel Anytime)

We believe in earning your business every month.

  • You may cancel your subscription at any time

  • No long-term contracts or lock-ins

  • Services will continue until the end of your current billing period
     

2.3 14-Day Satisfaction Guarantee

Your satisfaction is important to us.

  • If you are not happy with our service within the first 14 days,
    you are eligible for a full refund

  • We may ask for feedback to improve our services, but there will be no unnecessary barriers
     

2.4 Payments & Non-Payment

Failure to make payment may result in temporary suspension of services until resolved.
 

2.5 Additional Work

Any services outside your package will always be discussed and agreed in writing before work begins.
 

3. Your Responsibilities

To help us deliver the best results:

  • Provide accurate and up-to-date information

  • Respond to requests in a timely manner

  • Ensure your business complies with relevant laws
     

While we support and advise, final responsibility for business decisions remains
with you.
 

You also agree not to misuse our services (e.g., illegal activities, IP infringement, harmful content).
 

4. Intellectual Property
 

4.1 Ownership

Work created by DCL remains our property until full payment is received.
 

4.2 Transfer of Rights

Once paid in full, ownership of custom deliverables transfers to you (excluding third-party tools/software).
 

4.3 Use of Your Brand

You grant us permission to use your brand assets solely to deliver our services.
 

5. Confidentiality & Data Protection

We take privacy seriously.

  • Both parties agree to keep all shared information confidential

  • We comply with UK GDPR and the Data Protection Act 2018

  • Full details are available in our Privacy Policy
     

6. Liability
 

6.1 General Limitation

We aim to deliver high-quality services, but we are not liable for:

  • Indirect or consequential losses

  • Loss of profit, revenue, or reputation
     

6.2 Liability Cap

Our total liability is limited to the amount you have paid to us in the previous 12 months.
 

7. Suspension & Termination
 

7.1 Your Right

You may cancel anytime (see Section 2.2).
 

7.2 Our Right

We may suspend or terminate services if:

  • Payments are not made

  • There is a serious breach of these Terms

  • Continuing services would breach legal obligations
     

8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled exclusively by the courts of England and Wales.
 

9. General

  • These Terms form the full agreement between us

  • Any changes must be agreed in writing

  • If any part becomes invalid, the rest remains in effect
     

Contact Us
 

If you have any questions, we’re happy to help:
 

DCL
Suite RA01
195–197 Wood Street
London, E17 3NU
United Kingdom

📧 hello@dcl.today
📞 0333 335 5508

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